Frequently Asked Questions
Find answers to frequently asked questions about our products, services, and policies
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Mukhtasir - General
Mukhtasir - Individuals
Mukhtasir - Companies
API Integration
What is Mukhtasir system? 
It is a system designed to simplify and facilitate government and service procedures.
Is login required to use Mukhtasir?
Yes, you need to create an account and log in to access the system services.
Which entities are involved in the system?
It includes cooperating government and service entities providing integrated services.
Can both individuals and companies use the system?
Yes, the system supports both through dedicated portals.
Are there any fees to use the system?
Some services are free, while others may have nominal fees.
How can I register as an individual?
By visiting the individual portal and following the registration steps using your ID.
What services are available for individuals?
They include document renewal, request tracking, and appointment booking.
Can I update my personal information?
Yes, you can update your info from the dashboard after logging in.
Is the system secure?
Yes, it uses advanced security protocols to protect user data.
What if I forget my password?
Use the “Forgot Password” option on the login page to reset it.
How can companies register?
Through the company portal by entering commercial registry and authorized person details.
Can companies track their transactions?
Yes, requests and approvals can be tracked easily.
Does the system require document uploads?
Some services require uploading digital documents for verification.
Can a representative be assigned for a company?
Yes, and permissions can be managed through the dashboard.
Are there special services for startups?
Yes, a dedicated package is available to help streamline processes for startups.
Can the system integrate with internal platforms?
Yes, the system supports integration via API.
What is the integration mechanism?
A technical documentation and API is provided for each entity.
Is there technical support for integration?
Yes, our technical team is available to support the integration process.
Are there periodic integration reports?
Yes, detailed reports about requests and technical status are available.
Can integration be tested before go-live?
Yes, a sandbox environment is available for testing.